Hi, I’m Geleen Ann Ramos

A versatile Virtual Assistant and Technical Support Specialist with a strong background in IT services,
healthcare support, and customer service. I help entrepreneurs and businesses streamline their workflows,

improve client experiences, and scale their operations with professionalism and efficiency.

My Story

I began my career in customer support, providing real-time assistance for global brands. Over the years, my passion
for learning and adapting to new challenges led me to healthcare support and IT services, where I honed skills in technical
dispatch, calendar management, and HIPAA-compliant patient data handling.

Today,

Today, I combine my service expertise with my growing love for digital design — building funnels, webpages,
and branding assets for clients who want a reliable, creative partner to support their business goals.

What I Do

I provide end-to-end virtual assistance and creative support, including:

  • Technical support dispatch and ticket triaging

  • HIPAA-compliant patient data management

  • Calendar and appointment management

  • Funnel creation and web design

  • Branding and content creation (short ads, logos,
    and social media assets)

  • Digital marketing exploration and support

Professional Highlights

  • HIPAA Certified: Trained in privacy and security for healthcare data

  • Awarded for Excellence: Multiple recognitions for speed, quality, attendance, and top performance

  • Remote Work Specialist: Over 4 years of
    proven success working independently and efficiently

  • Creative Exploration: Developing skills in branding,
    funnel creation, and digital marketing strategies

My Approach

I believe every client deserves reliable support, seamless communication, and results they can trust.
Whether it’s handling sensitive data, building a high-converting funnel, or designing branding assets, I bring the same dedication,
attention to detail, and professionalism to every project.

Certificates & Awards

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HIPPAA Certified

Credential Highlight: HIPAA Certification – Bringing secure, confidential support to healthcare clients.

Aristocrats of the Month

Awarded Top Performer (Nov 2021, Feb 2022, Apr 2022, May 2022).

NBA (Never Been Absent)

Recognized for consistent reliability and attendance.

Best in AHT

Awarded for efficiency in managing customer interactions.

Looking for a dependable virtual assistant who can blend technical support with creative solutions?
Let’s collaborate and build something great together.”